Yes, you can order clothes on your mother's behalf. It’ll be a pleasure to serve her needs.
Yes, we have built the interface so that you can place the order without any contact. You can give us your measurements through a call with our fashion expert or you can feed it in the app itself. You can courier your fabric to us and our payment is also done through online mode. Your package will be delivered to you on time.
We would appreciate it if you send the fabric of your choice so that you can get the exact dress design you have in mind. We are working on a fabric marketplace where you can choose from multiple fabrics available. But as of now, we will need you to courier us the fabric of choice.
We’re working on creating a marketplace from where you can buy the fabric of your choice. Until then, you must provide the fabric for your dress designs. If you’re in the same city as our centre, we will pick up the fabric from your home, with a nominal pickup charge. If you’re in a different city than our centre, you will have to courier the fabric.
There is no limit to the sample designs. You can see as many dress designs as you want. Cloudtailor understands the importance of being satisfied with the design before your dress gets stitched. Hence, we do not restrict our consumers with the design numbers.
You can provide us with a design that you have in mind, and we can tailor your outfit according to that. We also have trained designers in house with a wide range of expertise who will assist you till you get the outfit you love.
Yes, you can cancel your order or partially cancel your stitching order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel it. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.
Yes, you can cancel your tailoring order if it hasn’t reached our master. Once it gets to our master, we will not be able to cancel it. We will notify you at every step. Please contact us regarding the issue. We will be glad to solve it instead of you having to cancel your order.
Yes, you can reorder your previous purchase. Your dress design will be available on your dashboard. So, you can reorder your dress design as many times as you want.
For a single piece, we stitch and send your order in 5-7 business days after receiving the fabric. We try to fulfil your order as soon as possible without compromising on the tailoring, so that you can enjoy your gorgeous dress designs.
Except for COD, you can avail all other payment options. You can take your pick from Visa, MasterCard, American Express credit/debit cards, UPI and Netbanking to get the dress design of your dreams.
Yes, we can ship your dress designs to multiple locations. You need to provide the correct addresses while placing the order.
For a single piece, we stitch and send your order in 5-7 business days after receiving the fabric. We try to fulfil your order as soon as possible without compromising on the tailoring so that you can enjoy your gorgeous dress designs as early as possible.
We do not take edit requests once your order has been assigned to the tailor. However, you can make as many edits as you want before it reaches the tailor. We would be pleased to make those changes to your dress designs till you are satisfied. We will notify you at each step.
There is no minimum order value. We appreciate your faith in us, and we would like to get you the best tailoring experience available. Thus, we do not set a minimum order value.
Cloudtailor takes your measurements in the following ways, depending upon your city of residence. 1. Our fashion expert will call you for online measurements. 2. You can enter your measurements through the app. 3. A team will pick up a garment that fits you perfectly from your place. 4. A specialist will visit your place and take your measurements. 5. You can courier an outfit that fits you perfectly and that will be used as a reference.
Select a category closest to the outfit you want. You can provide us with a design that you have in mind, and we can tailor your outfit according to that. You can make your custom dress design using the app interface or provide us with reference images/sketches of your choice.
Visit the Homepage on the Cloudtailor app. There are six options available: casual, festive, wedding, party, formal and other. Tap on the option that best suits your needs, and the app will direct you to a pop up that leads you to outfit customisation. You can put in reference pictures of your dress designs and notes (both text and voice are available) as added instructions.