Cloudtailor Avantra Phoenix Mall Velachery - FAQs

CloudTailor 2022

Yes, you can get your outfit altered from any city and any Cloudtailor Fashion Centre. You will need to courier your package to the same Cloudtailor touchpoint that you got your package from.

We have a 'Free alteration for life' policy according to which you can get your outfit altered as many times as you need, until you're satisfied.

We accept and pick up the product for lifetime free alterations. There are different ways we handle this based on your location. You can raise a ticket on the app and submit the form. Our delivery partner will pick your outfit from your doorstep based on your details. For some cities, you will have to courier the outfit to us at the same centre where you got it stitched from. When you raise an alteration request, we will provide you with the centre's address. You can also try your outfit right after receiving it from our in-house delivery partner. If you want some stitching changes after that, you can return your outfit to the same guy. He will raise the ticket for you.

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